Gymboree and I have a problem. It's name is Maria and has a moustache, and very bad customer service.
Three days ago, was the beginning of the Back to School sale, where new items were $10, $15, and $20, and sale stuff was an extra 20% off. So I load my brood in the car, drive 20-30 mins away to the bigger Gymbo store, to buy back to school clothes.
We spend a good hour trying stuff on my very delicately built string bean Middle, who needs the waist of a 2 year old, with the length of a 6 year old. We conquer the world and leave.
Until Thursday. When the mailman brings a 20% coupon to my mailbox. Don't rub my belly like Buddha. Clearly I am not full of luck.
So my cheap -generic -noodle -buying self heads back to Gymboree, to return the stuff and buy with my coupon. That's 40 extra bucks, or another outfit.. or two. I have three girls, I need all the extra style buyin' that I can get.
Maria is upset that she is working Friday. Or that she is working Gymboree on Friday. Or that she has a moustache. She definitely was not happy.
I walk up with my bag. She lets out air. Like a tire just popped. I let her know that I am there to return the stuff. She goes and checks to see if I can. I guess I didn't know that it was an option. She huffs and puffs through out the transaction. Tossing the clothes, all annoyed. She tries to stiff me the tax I paid on the items. Then tries to play it off. Real smooth, Maria. She then yells to her co-worker that "do not put that stuff on the floor until they leave." Yes because they didn't want my 20 dollars to buy the merchandise I had returned. Only someone else's money was good enough. I was spending 200 dollars for crying out loud.
I go about looking for new stuff, and since they are the crappier Gymboree, they didn't have the dress I returned, or one of the pants. Hubby goes and asks if they have it in a size 6. She tosses a glance and says over her shoulder, "Only if you can find it over there." No offer to help him find the size 6. She then starts to grab stacks of clothing around me, and takes about 4-5 stacks of different things over to the counter. To fold them. Thing is, they are not unfolded. I would be standing right in front of something, and Maria would reach around and grab stacks of clothes.
Maria pissed me off. Since she was hell bent on being the fluff and folder of the year, I gave her stuff to keep up with her marathon folding. Anything I touched -I moved, unfolded, ruffled the whole pile. Their jeans rack? Lifted every pair up and laid it down. "Forgot" accessories all over the place.
You know, I wouldn't have noticed the moustache if she hadn't been snarling from far away. When I was ready to buy, she rolled her daggum beady eyes, her moustache wiggled, and she let out air. Again. Should have told her that Fix-A-Flat does wonders. She says nothing until the total. And tosses about 40 (no lie) coupons to Legoland in my bag. And loudly asks if I want the receipt in the bag. I almost forgot to answer, I was staring at her stache the whole time. I think it waved hi and tried to shake my hand.
Gymboree. Now I get to go to gymborelistens.com and tell them about Maria. And how her attitude needs more adjustment than their clothing racks. And perhaps, a barber.